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Retired Telecom Officers' Welfare Association (Regd.)

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H.O.-           C-20, Mukhram Garden, Tilak Nagar ND - 110018

Ph; 011-25992929 Mob: 9968721515

For RTOWA Mumbai site click here  -

RTOWA members Directory updated upto 26th August 2015. Please check the list and verify your details. If any discrepancy is observed please send SMS to S K Bhatia on Ph; 9968293370 for correction-click here to download file


20-08-2015 – All members to note – Regarding CGHS Facility –

AS Already published on the website MTNL CO has issued letter to DOT  for CDA -IDA Scale mapping. Some retirees are approaching CGHS Office to avail CGHS Medical facility on the basis of this letter. It may be made clear that DOT will , in turn , send a letter to Ministry of Health and Family Welfare for implementation of CDA – IDA scales mapping and inclusion of MTNL retirees in CGHS Scheme. Association is pursuing the case. Retirees are requested to have patience and wait till the process is completed.


RTOWA Letter to Member Finance for payment of Arrears of Pension Revision- click here to download file


27-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda visited GM(A) office and discussed about submission of the medical OPD billing problems. Concerned officer told that MTNL CO has issued fresh orders to submit Adhaar Card along with first OPD bill and also reiterated its old orders for submission of OPD claim bills on quarterly/ half yearly basis so that conformity of the period is properly maintained.


27-08-2015 – In continuation of its efforts to organize welfare camps for the benefit of Retired / working employees of MTNL,  RTOWA Delhi organized 2nd free checkup Eye camp in association with  Eye 7 Chaudhary Eye Centre on 27-08-2015 from 10 AM to 4 PM above CTO Canteen Easter Court  New Delhi.

Eye testing and checking was done by Eye specialists. It was a well organized successful camp attended and benefited by a large number of retired and working employees.

RTOWA will continue its efforts to organize welfare camps in future also.

A few photos of the camp are given below.


28-08-2015 – Pension cell Delhi has sent Pension SMS to all the retirees today. It was noticed that by mistake the month of pension was mentioned as July instead of August. RTOWA discussed it with Concerned officers of Pension Cell who rectified the mistake and sent another SMS immediately. Members may ignore the first message.


28-08-2015 – Some retirees have complained of undue deduction of Income Tax from their Pension / Family pension from the Pension of August 2015 as per the SMS received by them. The case was discussed with CCA office who informed it could be due to non deposit or non availability of PAN Card details in the system. Moreover , it was assured by CCA office that they will look into case. Retirees whose abnormally high income tax has been deducted may visit the Karol Bagh Pension cell along with their PAN Card to sort out their case.


Photo of Free EYE Check up Camp on 27-08-2015

Photo of Free EYE Check up Camp on 27-08-2015

Photo of Free EYE Check up Camp on 27-08-2015


25-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met DIR(F) MTNL and discussed the present Retirees issues -

1.    Regarding Mismatch of name /surname etc. he told that decision has already been taken in a combined meeting held with DIR(HR). He further told that the any discrepancy in the Service Book will be corrected as per Appointment Letter of the Employee. This decision has also been communicated to Delhi unit for implementation.

2.    Payment of arrears due to pension revision – He informed that Delhi Unit and Pr. CCA unit are discussing to finalize the modalities to make the payment.

3.    Payment of pension difference due to delay of payment of Commutation – He told that after refusal of Pr. CCA Office to make the payment, Delhi unit will send the case to CO and MTNL CO will resolve the issue to make the payment.

4.    Payment of Arrears to VRS Optees – he told that it is agreed point but due to some technical difficulties the payment is being delayed.



26-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda visited Pr. CCA Office to sort the Retirees pending issue –

Payment of Arrears due to Pension revision – It was informed that a meeting of Delhi unit and CCA unit was held on 24-08 and 25-08 on this issue and the decision has been taken to make the payment.

Distribution of PPO Books – he told that total 1125 PPO Books have been printed till now but further distribution work will start after 5th Sep due staff being busy in preparation of Pension.

26-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda also visited Finance unit of Delhi and pursued the case of payment of Pension difference due late payment of Commutation. Pension unit told that the case will be sent to CO by next week. On the issue of payment of Arrears due to pension revision pension unit told that they are working according to the decision taken in the meeting with CCA.

Current status of PPO Books preparation of old retirees  in Delhi Pension cell–

Total Cases Approved                        -  2920

Cases sent to CCA Office                    -  2104

Documents not received like PAN etc. -  590

Cases not approved                                - 560

Service Books examination of 2006 Year have started and work is under process.



25-08-2015 FREE EYE Check up CAMP by RTOWA in Association with Eye 7 Chaudhary Eye Centre


RTOWA in Association with  Eye 7 Chaudhary Eye Centre is organizing free checkup camp.

Date & Day:-27th Aug 2015(Thursday)

Venue:- Above CTO Canteen Easter Court  


Facilities during camp:-

1.Computerized Eye Testing

2.Cataract & Glaucoma Detection


4.Free eye drops

5.Free Eye check up at any of our centres given below:

      (a)4802,Bharat Ram Road,Daryaganj,Delhi

      (b)34 Ring Road,Lajpat Nagar,Lajpat Nagar IV,New Delhi

      (C)19,Shipra Vista Plaza,Indrapuram,Near Shipra Mall

 For any query kindly free to contact on my given no.

R K MUdgal 9868501222

Bhupendra Kumar Gupta ,Mob:-09717896100



22-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met GM(F) Delhi and discussed the various  ongoing issue  -

1.    Correction of name /surname etc in Service Book -  he told that the 3 days ago a meeting was held in Corporate Office which was attended by GM(A) and GM(F) Delhi along with concerned officers of these units. After detailed discussions it was agreed that GM(A) unit will issue corrigendum on the basis of  appointment letter and accordingly GM(F) unit will make requisite correction in the Service Book of the retiree.

2.    Status of Arrears of Pension due to Pension revision – A meeting has been called by Pr. CCA on 24th August 2015 to discuss this issue. GM(F) Delhi along with concerned officers have also been invited to attend the meeting. Association leader gave their views on this subject. Further decision will be taken in the meeting.

3.    PPO Books of retirees upto 2005 – Delhi unit has sent almost all cases to CCA unit for preparation of PPO Books except those which are under critical objection or for which Life certificate or other documents have not been received.

4.     PPO Book of 2006 retirees - He also informed that the process of examination of service Books of 2006 retirees is in progress and after sorting out complicities and provisioning of all the fixation points in the system is done,   they will start sending Service Books to CCA office.




20-08-2015 – Regarding mismatch / correction of Name / Surname etc. in PPO / Service Book -

        It is reliably learnt that a meeting was held in MTNL CO whereby DIR(Fin) has decided as –

Case – 1 - The name mentioned in the Service Book of the retiree will be considered for printing in the PPO Book.

Case – 2 - Where correct name has been mentioned in the appointment letter but wrongly mentioned in Service Book - HR unit will work out a detailed procedure and instruct the Admin unit to make correction in the Service Book as per name in Appointment letter.

Case – 3 - If the name in the Service Book differs from Adhaar Card or PAN Card or Bank Account of the pensioner, the pensioner has to get these documents corrected on their own as per the record of Service Book.

Case – 4 - If the pensioner wants to get the name corrected in the Service Book then the pensioner has to complete the due formalities and procedures for change of name.


18-08-2015 - RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met GM(F) Delhi and discussed the issue of -

1.    Mismatch of name /surname etc. he told that the case is pending in the Corporate Office and he is trying to resolve it.

2.    He also informed that the process of examination of service Books of 2006 retirees has started and it may take 2 to 3 months as there are about 1150 cases of retirees in 2006.

3.    The issue of pension difference due to delay of payment of Commutation was also discussed as CCA Office has already refused to make the payment. He told that he is waiting for orders from CO to resolve the issue.


  VP and GS also met  Jt. CCA and discussed  the slow progress of release of PPO Books of old retirees. He said that it is due to shortage of staff as out of 45 Employees ordered for transfer by MTNL Delhi  only 26 are working in Pension unit.


  Regarding payment of arrears of pension due to Pension revision he informed that he is trying to get instructions from DOT for the procedure to be followed. Moreover,  he told he may require additional staff to make such payment.



TPA Nos. Kamal Dhamija – 9310614604,

              Varun Kumar    - 7428829735

Performa for family pension - click here to download file

UNITED FORUM OF MTNL UNIONS & ASSOCIATIONS has thanked Secretary DOT and Member (Finance) D O T for taking over the liability of disbursement of pension arrears of the pre-2007 Pensioners / family pensioners (on combined service basis) of MTNL by Government of India.Copy of letter is given below for member's information.

For Copy of letter>>>>>click here


15.08.2015-  Arrears of Pension -  Government has decided to pay the pension arrears for the combined service pension optees of MTNL for the period from  01.01.2007 to  30.09.2012 which was not paid by MTNL .For copy of order please click the link below.


Order for payment of Pension Arrears by DOT - Please click here for the copy of order

13-08-2015 - Executive Body Meeting of Mumbai RTOWA was held on 13-08-2015 at 2 PM. Sh S K Bhatia member Executive committee and member Coordination Committee RTOWA Delhi and Mumbai was also invited to attend it. The ongoing issues of Pension viz. Payment of pension by CCA to current retirees, Preparation of PPO Books of old retirees, Payment of arrears of pension and of VRS retirees, CGHS Medical facility , Printing of RTOWA members Directory and holding of next General Body meeting of Mumbai unit was discussed . Sh Bhatia was invited to deliberate on the present issues , Specifically on CGHS issue , printing of members Directory, development being taken in Delhi unit and MTNL CO office.  Sh Bhatia spoke on all the present issues and replied the querries raised by the Executive members of Mumbai unit.


13-08-2015- CGHS SCALE MAPPING ORDERS -  With consistent efforts of United Form of Retired associations and Unions of MTNL Delhi with the leading role of RTOWA Delhi,  MTNL CO has issued Scale mapping letter of IDA- CDA Scales to avail CGHS Facility. Now MTNL retirees whose PPO Book has been issued may avail CGHS facility. The copy of Letter issued by MTNL CO is given below. Other CGHS related orders will also be uploaded soon.


CGHS Scale mapping orders click the link below-

11-08-2015 – RTOWA Delhi VP Sh R K Mudgal and GS Sh S S Nanda visited MTNL CO and pension unit Delhi to pursue the CGHS and other issues. It was gathered that CMD has approved the IDA – CDA scale mapping letter and is expected to be released soon. The latest status of PPO Books of retirees upto Dec 2005 –
Cases Approved 2644
Cases sent to CCA Office 1900
Cases ready but PAN card / other documents not recd. 583
Life Cert .not recd. 472
Mandate form not recd. 150

12-08-2015 – VP discussed with GM(HR) on phone about the release of Scale mapping orders for CGHS Facility. GH(HR) informed that CMD has approved the file and assured to release the orders today.
MTNL CO issued the orders to release the pension for the month of may and june 2015 to retirees whose life certificates are received but mandate forms have not been received. The pension will be credited in their account by 14th August.


07-08-2015-  RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met Pr. CCA and CCA to discuss the wrong deduction of income tax of some of the pensioners even though they have submitted their savings details. CCA instructed AO(PD) to be careful in future and all the savings details to be fed immediately in the system to avoid any complaint of retirees. Moreover, CCA also instructed him to find out the solution in the system to refund the excess deduction of income tax.

Association representatives showed their serious concern about the slow progress of printing and preparation of PPO Books and requested Pr. CCA to monitor the progress personally. She assured to look into the matter. Association representatives also raised the issue of Payment of Arrears of Pension and payment of difference of pension due to delayed payment of Commutation. Pr. CCA told that they have not received any instructions from DOT on this subject.


07-08-2015-  RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met GM(F) and GM(A) Delhi and discussed the correction of spelling mistake of Name and Surname in Service Book which differs from their educational certificates. Both the officers told that the matter has been referred to MTNL CO for authorisation and method to be adopted to correct these mistakes and they hoped that the matter will be resolved soon.

GM(F) told that the payment of OPD and Telephone bills will be released by 8th August 2015.

Preparation of PPO Books of 2006 retirees was discussed with GM(F). He told that they are facing some difficulty due to multiplicity of pay fixation and it will take some time to resolve it. He also told that these complications have also been informed to MTNL CO.

Association leaders also discussed with Pr. CCA and GM(F) the issue of supervision of Karol Bagh pension branch. Neither CCA nor GM(F) is ready to own the responsibility of supervision of Karol Bagh pension branch. They have been informed the work is suffering because of this issue. The matter remains unresolved and need to be taken at CO / DOT level.




04-08-2015-  Complaints have been received from members that CCA unit has deducted the income tax from the pension of July 2015 without considering the Savings details already submitted by them. RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met Jt CCA regarding wrong deduction of Income Tax and asked him to make provision in the software system as exists in the MTNL system so that any excess / wrong income deducted may be refunded to the retiree before deposit of same to Income Tax department. Association representatives discussed the case with DGM(FMS) to sort out the problem. Moreover, Association representatives also asked him that savings details given by the retirees should be recorded immediately to avoid any discrepancy. Jt CCA also informed that approx. 900 PPO Books have been printed. List of PPO Books ready for distribution will be published on RTOWA Website shortly.


04-08-2015-  RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met Dir(HR) regarding

    I.  Issue of Scale Mapping letter for CGHS. He informed that his office has sent the file to Dir (F) for further processing.

  II.  Continuance of Current medical Scheme till last PPO Book is issued – After long discussion, he agreed to continue the present medical scheme till all PPO Books are issued.

 III.  Making CGHS Scheme optional for retirees having no CGHS Facility in their Areas / city as in case of BSNL – There was a difference of Opinion and the issue will be discussed further with management.


Association leaders also met Dir(F) regarding -

a)    Long pending arrear payment issue and payment of difference of pension due to delay payment of commutation. Dir(F) told that he has already written to Member(F) DOT and made his point clear that any payment related to pension after 1-10-2000 is the liability of DOT and issue need to be resolved by DOT.

b)   Regarding issue of Scale Mapping letter for CGHS facility - Dir(F) informed that he has cleared the file on 3-8-2015 and sent to CMD for approval.


Association representatives also met concerned officer of Vigilance unit of Corp. Office regarding Vigilance clearance of recently retired executives. They informed that no case is pending in their unit.



03-08-2015 FORM -16 to Retirees who retired after Mar-2014 for the period 01-04-2014 to 31-03-2015 by CCA Office Delhi.

CCA Delhi Pension Cell has informed that Form-16 for the retirees have been prepared and they have started its distribution. Retirees may collect their Form-16 from Sh Pramod Kumar AO(PD) Karol Bagh Exchange Building Pension cell New Delhi.

Seiority List of TES Grp B prepared by BSNL and submitted to court. It is a provisional list only as down loaded from Other Site - click here to download file


01-08-2015 – Emergent Executive Committee Meeting of RTOWA Delhi was held on Saturday 1st  August  2015 in Khurshid  Lal Bhawan Canteen , 6th Floor , at 2.30 PM . It was attended by Office Bearers  and Executive Members of RTOWA Delhi.

Agenda for the meeting -


  1. Opening Remarks by the President on Chair.
  2. Address by the  General Secretary on various ongoing issues -

                  I.    CGHS Medical facility and its repercussions.

                II.    Discrepancy in Name etc. in Service Book and Govt. Documents

               III.    Issue of PPO Books.

              IV.    Pension Revision Arrears & VRS Retirees arrears due to VIth Pay Commission Recommendation.

               V.    Delay in payment of reimbursement of  OPD & Indoor Bills.

              VI.    Social Programme organized by RTOWA.

  1. Discussion on the report of GS.
  2. Provision of suitable Mobile set for GS and one Public Address System for Meetings.
  3. Printing of RTOWA Delhi directory on the eve of GB Meeting.
  4. Any other item with the permission of the chair.
  5. Vote of thanks.


Sh M K Bagchi President RTOWA Delhi was out of India . Sh Sheel Kumar VP presided over the meeting and gave opening remarks and welcomed all the members. He appreciated the working of the Association.  A two minutes silence was observed in the memory of Ex President of India Sh APJ KALAM AZAD.


GS Sh S S Nanda apprised the house on the developments of items mentioned in item No. 2 of the agenda and all the items were discussed in the House.


Sh S S Nanda informed the house that to avail CGHS facility Govt. PPO Book is necessary. The rate of contribution for retirees is based on Grade pay of the retirees at the time of retirement and Entitlement of Wards in private hospitals depend on Pay Band of the retiree at the time of retirement. For MTNL retirees MTNL CO is to issue the Scale mapping letter of Grade pay and Pay band to avail CGHS medical facility. Association is persuing MTNL management  for a long time to issue the scale mapping letter but same could not be issued till now. The letter is in final stage and is expected to be released soon. Indications has been received that MTNL management is trying to stop medical facilities by MTNL after issue of CGHS letter while Association is demanding CGHS medical facility on optional basis as in large parts of the country CGHS facility is not available.

It was approved in the House that Association should write a letter to CMD opposing the move of Management to make CGHS compulsory and should pursue strongly  for making the CGHS facility optional as in case of BSNL.

Accordingly , the draft letter was approved by the House and it was sent to CMD. (Copy of the letter is given below).


GS informed the house that management is not taking any serious action on the issue of discrepancy in the name etc. in service Book. House approved the draft letter to CMD to take immediate action on the issue and resolve it. (Copy of letter is given below)


GS informed that the progress of Issue of PPO Books is very slow and association is continuously  pursuing the matter to sort out the hindrances.


GS informed that arrears of pension issue has been discussed with Member(F) and Dir(F) and is in final stage of being resolved.


GS informed that the delay in payment of OPD bills is because all pension staff was deputed in the process of preparation PPO Books but on the request of Association one officer has been deputed for pre-check and payment are being released.


GS told that Association has organised EYE Check up  and Educational camp on 18th July 2015 in Coordination  with Sharp Sight Centre. A was a very informative and good programme and appreciated by all the participants.


House approved for a suitable mobile set for GS for better working of the association.


A committee of following members has been formed to publish Directory of RTOWA Members of Delhi unit.

Sh S N Pandey     Chairman

Sh R K Mudgal

Sh S K Bhatia

Sh R C Julka

Sh  H C Pant

Sh R K Sharma

Sh M P Puri

            The meeting ended with a vote of thanks.



01-08-2015  -A meeting of Tour Committee RTOWA Delhi was held on Saturday 1st  August  2015 in Khurshid  Lal Bhawan Canteen , 6th Floor , at 4.30 PM. Tour committee discussed the next tour to be organised. A 2 Night 3 days tour to Ujjain  ( Mahakaleshwar Jyotirling and other important Places in Ujjain) , Omkareshwar Jyotirlinga having natural beautiful places all around and Mandu a old historical place with natural beauty was discussed . The tour committee members will further work out the details , the dates, expenditure amount etc and finalise the programme.

Interested members are requested to give valuable suggestions on this tour programme to Sh S K Bhatia 9968293370.


RTOWA Delhi Letter to CMD demanding CGHS Facility on Optional basis - click here to download file

RTOWA Delhi letter to CMD to sort out the problem of Name Discrepency etc. - click here to download file

RTOWA letter to Welcome Sh A K Srivastav as ED Delhi - click here to download file


29-07-2015- RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met senior officers of  Finance unit Delhi and discussed the issue related to Retirees.

1.    Recovery due wrong fixation of Family Pension – Pension unit have send notices to 46 family pensioners for recovery of overpayment due to wrong fixation of family pension. Out of this 23 have either deposited the excess amount or have requested the pension unit for payment in instalments. Rest of the family pensioners may contact AO(Pen) Eastern Court.

There are another 95 cases of wrong fixation of pension out of which 30 cases have been corrected manually but data could not be fed into FMS system due to software problem.

2.    Arrears of VRS Optees – 22 cases are left for final calculations of arrears of VRS Optees  consequent of implementation of 6th pay Commission.

3.    Payment of difference of Pension due to late payment of Commutation – Case is with DOT.

4.    Status of PPO Books of old retirees  in MTNL Delhi –

Cases under process               -508

Life Certificate not Recd.          -472

PAN Card not recd.                  -250

Mandate Form etc. not recd.    -307

5.    Process of preparation of PPO Books of Retirees of 2006 is expected to start in August 2015 after completion of process upto 2005. Moreover, now PPO Books are being prepared as per year wise seniority.

6.    FMS system is having some problem due to which the preparation of PPO Books is being delayed.

7.    Total 798 PPO books have been prepared by CCA Office till now.

8.    CCA Office informed that any payment due to retirees prior to 01-04-2014 will be made by MTNL.



24-07-2015-  CGHS facility -  RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda met GM(Fin) CO to discuss scale mapping letter for CGHS facility. He told that the file has come from Dir(F) and has been sent to CAO for further action. CAO could not be contacted as he was on leave. He further told that after final check the file will be sent to HR unit for issue of orders.


24-07-2015- RTOWA VP Sh R K Mudgal  and GS Sh S S Nanda also met GM(F) Delhi and discussed the issue of discrepancy in name spellings etc of the retirees in the Service Book to solve the problem of issue of  PPO Book. GM(F) discussed the case with GM(A) Delhi Sh D N Mishra on phone and apprised him of the issue as previously the case was being dealt by Ms Meena Chauhan. He told that the GM(A) unit has to issue a corrigendum  on the basis of records of the administration or their Higher secondary / matriculation certificates. Finance unit will, accordingly, make correction in the Service Book of the retirees.

VP and GS then met GM(A) on this issue and asked him to resolve the difficulty of the retirees. GM(A) told that there is lot of confusion who is competent to issue the orders for correction of name etc. and  he has to send the case to MTNL CO through ED Delhi so that MTNL CO can issue orders to resolve the case. GM(A) unit will follow the orders of CO .



21-07-2015 –  INCOME TAX DEDUCTION w.e.f July 2015 Pension -

CCA Office has sent a letter to DGM(FMS) Delhi regarding deduction of income Tax. It has been mentioned in the letter that those retirees who have submitted their savings have been fed into the FMS system and their income tax will be deducted taking their savings into consideration.

Those retirees who have not submitted their savings details the income tax will be calculated without considering any saving.

Those retirees who have not submitted the PAN Card details their Income Tax will be deducted as per income Tax rules.

Copy of letter is given below-


CCA Letter for deduction of Income tax from July 2015 Pension - click here to download file


20-07-2015- Meeting with DIR(Fin) MTNL -  - RTOWA  VP Sh R K Mudgal  and  GS Sh S S Nanda met Sh R K Purwar  Director (F) MTNL  to discuss about progress of the preparation of PPO Books and related matters, payment of pension arrears.

While expressing the concern about poor progress of the preparation of PPO Books,  Dir(F)  has been   reminded of his assurance to take all necessary actions to improve the progress including the improvement in respect of the deployment of suitable manpower and ensure proper supervision for better productivity . Leaders reiterated their suggestion that the direct interaction between him and the Principal CCA will help improving the situation as it happened in earlier occasion. To all this, the response from Dir(F)  is positive. He has reiterated his assurance to improve upon on the ongoing situation soon.

As regards, prospects of payment of pension arrears, Dir(F) mentioned about his recent discussion with Member (F) stating that both DOT and MTNL are seized with this matter and he expects early breakthrough. The concerned pensioners/ family pensioners have been advised to hold patience.


RTOWA  VP Sh R K Mudgal  and  GS Sh S S Nanda also met GM(F) Delhi and reminded him of pending issues viz.  Delay in issue of PPO Books , Arears of 9 Months of VRS Optees and discrepancy in name etc.  He told that he was on long leave and he will discuss the issue of discrepancy in name etc. with GM(A) tomorrow  and is trying to resolve the other issues also.


20-07-2015 List of PPO Books of Pre 2014 retirees sent by CCA office - click here to download file


18-07-2015 – A meeting of Joint forum of retired association and unions were held after the EYE Camp Programme. Sh Jaswant Singh ,Sh R P sharma , Sh S S Nanda along with other members were present. Convener Sh S S Nanda apprised all the present members the latest development  and status of Issue of PPO Books , issue of discrepancy in name , PAN Card / Adhaar Card etc and efforts being done on the RTOWA platform. The issue of  Arrears due to revision of pension was also discussed. Sh Nanda Informed all the members the latest status in DOT and MTNL  CO. The Court case issue on arrears was also discussed. It was agreed by all that they will watch the response of DOT / MTNL CO / Pr. CCA and take further action accordingly.




We are glad to inform you that with the persistent persuasions of United Forum and RTOWA, some positive move is being taken by DOT in consultation with MTNL in the direction of enabling itself for payment of the pension arrears. The entire process may take some time. While assuring you all that we are ever vigilant on the progress of this case, we would make an appeal to all the affected pensioners/family pensioners to desist themselves from taking to any legal recourse in this respect as that may complicate the ongoing process and thereby resulting into further delay.



18-07-2015 – RTOWA organised a EDUCATIONAL TALK ON EYE CARE and  FREE EYE CHECK UP CAMP in Collaboration with  SHARP SIGHT CENTRE ( A group of Eye Hospitals)  (SSC) at Rajendra Place New Delhi. A huge number of RTOWA Leaders and Members along with Leaders of Joint Forum of Retired Unions and Associations  and Members of non executives retired associations and some outsiders participated in it. It was a fully packed hall.

Dr Kamal Kapoor and Dr. Rohini of SSC gave presentations and lectures on the general eye care, preventive measures to be taken, Eye diseases, Eye problems in old age and the modern equipment and treatment methods being adopted now a days for eye treatment. They have an interaction with all the participants, heard their problems and told solutions of the problems also.

       A thorough and Proper Eye Check up of each and every participant was done with the help of modern machinery and by expert doctors. Everyone was treated nicely by the doctors and the staff members. Organiser Rishi Sharma and Vipul of SSC managed the whole programme nicely and a good arrangement of Cold Drinks , tea and food packets were made by the SSC.

     All participants were very happy and appreciated the efforts of first well organised health care programme for the welfare of the members and their families.

       VP Sh R K Mudgal and GS S S Nanda thanked all the participants and organisers of SSC for their cooperation in making the programme a grand success.

       RTOWA will continue its efforts to organise health related programmes with coordination of expert Doctors and Hospitals for the welfare of the RTOWA members and their families.

Few photos of the programme are given below.



News 13-07-2015 - RTOWA GS Sh S S Nanda , VP Sh R K Mudgal met Sh G K Singh CCA Delhi regarding the latest developments about the preparation of PPO BOOKS of old retirees. CCA Told that again there is system Problem. FMS Connectivity is not available. About the discrepancies in the name etc. in the record of Service Book & relevant documents, CCA told that he has already written to GM(F) MTNL Delhi in this regard. Association representatives asked him  to intimate any such discrepancy to the pensioners well in time for its redressal. CCA told that MTNL should properly check and verify before sending the Service Books to CCA unit and must rectify/ correct the errors. Further he said that he has already written to MTNL in this regard.  For short name in PAN card CCA agreed to accept it.


GS & VP also met GM(A) Delhi on the issue of discrepancy in name etc. GM(A) told that  GM(F) is on leave now. But she has already referred such cases to GM(F) and she will again discuss with GM(F) on his joining and try to resolve the same.



News 15-07-2015 - RTOWA GS Sh S S Nanda , VP Sh R K Mudgal met Sr. Officers of GM(F) unit Delhi and PDA in Karol Bagh Exchange to discuss the Pensioners cases. The work of PPO Books was hampered due to non-working of FMS. The FMS connectivity has been restored now and FMS is working and work of preparation of PPO Books has started now. They have fixed target of 17-07-2015 for sending cases of retirees who retired upto 31-12-2005 . Regarding calculation work of family pensioners, VRS Optees etc. the work will be completed within two months.


CGHS IDA – CDA Scale mapping Letter case – All the objections have been cleared and the letter will be issued shortly.


15-07-2015 –

Latest Status of Old retirees in MTNL Delhi-

Total cases upto 31-12-2005                               3324

Cases sent to CCA Office                                      1767

Cases under process                                               497

Life Certificates not Received                                472

Documents not received                                          60

Cases pending due to pension revision               140


Latest Status of PPO Books in CCA Office –

Cases Received                                                       1767

PPO Books prepared / Issued                                 659

Cases under Process                                              1035

Cases under objection                                               73



09-07-2015 – Release of Undertaking for discrepancy in name / Surname / spelling mistake etc. – On vigorous persuasion by RTOWA, CCA Office Delhi has released the undertaking to be submitted by retirees whose  Name / Surname / spelling are different in  Govt. Documents viz.PAN / Adhaar Card than in the Service Book. The undertaking is available with Sh Parmod Kumar AO(PDA) Room No. 8 Karol Bagh Exchange Building Pension cell. Retirees having any such discrepancy will be required to fill the undertaking. CCA office will then issue them a photocopy of PPO Book . The retirees will have to get their Govt. Documents Viz. PAN / ADHAR Card corrected from concerned authority within two months and submit to CCA Office to take their original PPO Book and pension. (a sample copy of undertaking is given below)


Undertaking draft issued by CCA for discrepency - click here to download file

07-07-2015 - RTOWA GS Sh S S Nanda , VP Sh R K Mudgal met Pr. CCA and CCA Delhi and discussed –

(1)  Slow progress of preparation of PPO Books – They agreed that there are problems in the preparation of PPO Books and they have already taken the matter with DOT .

(2)  Delay payment of DCRG and Commutation to recent retirees – Association representatives told that the payment of April retirees could be made on 7th July after rigorous persuasion of Association. CCA told that they are making payment within few days after receipt of sanction letter from MTNL Pension unit.

(3)  Regarding undertaking for name difference etc. CCA told that the draft undertaking has been approved and will be made available within few days.


07-07-2015 - RTOWA GS Sh S S Nanda , VP Sh R K Mudgal also met GM(F) CO and DGM(HR) CO and discussed the orders for IDA – CDA scale mapping for CGHS. Association leaders checked the draft letter and pointed out certain discrepancies. Both Fin and HR units agreed to rectify the discrepancies before release of letter.



07-07-2015 – United Forum Meeting With Dir(F) MTNL -  Followed by meeting with Member (Finance) DOTon 06/07/2015, United Forum met Director(Finance) MTNL, Corporate Office. The delegation includes S'Shri M.K.Bagchi, Convener U.F, S.S.Nanda, GS RTOWA,  R.K.Mudgal,Vice-President RTOWA  and A.K.Kaushik, GS TEAM,.

Leaders conveyed their serious concern about very poor progress in the preparation of PPO Books and  our viewpoints thereof. To this Director (Finance) informs that both MTNL and DOT are also concerned about poor progress which is far below the target set earlier. He also informs that both Principal CCA and MTNL had a detailed discussion about this yesterday with Advisor (Finance)/DOT. He is hopeful that the situation will improve hereafter.

Leaders apprised Director (Finance) of our discussion with Member (Finance) yesterday (06/07/2015) on the issue of payment of pension arrears. Leaders have understood that DOT needs to seek approval from the competent authority to make payment of pension arrears as this pertains to the period prior to April,2014 when DOT took over the disbursement of pension to the combined pension holders and, for this, DOT needs the details of the liabilities related to the pension and pension contributions etc for the period prior to April,2014. MTNL is to provide the same. Leaders have requested Director (Finance) to take personal initiative in this respect. After some discussion,  Director (Finance) assures that he will arrange to provide to DOT the details that facilitate the payment of pension arrears.

As regards the arrears of pension for the VRS pensioners for the period prior to 01/01/2007, director (Finance) recalls the assurance given  by him in this respect. But he insists that this can be paid only when the arrears of pension revision w.e.f 01/01/2007 are paid.

Further, after deliberate discussion for timely issue of PPO books Dir(F) agreed to depute a senior level officer in Karol Bagh pension cell to monitor the work and solve the problems of staff. He will also coordinate with CCA office for smooth functioning of work.

On request of Association leaders Dir(F) agreed to talk to Pr. CCA and have personnel visit of CCA Office Karol Bagh to sort out the issues.



07-07-2015 – On request of RTOWA CCA Office Delhi has sent a list of Old Retiree whose cases were sent by MTNL for preparation of PPO Books but these cases are under some objections. For list of such retirees please see the list below.




06-07-2015 - United Forum Meeting With Member (Finance) DOT -   United Forum met Member(Finance) DOT on the issue related to Pension , Preparation of PPO Books and payment of Pension arrears. The delegation includes S'Shri Mange Ram Chairman UF, M.K.Bagchi, Convener U.F, S.S.Nanda, GS RTOWA and A.K.Kaushik, GS TEAM.

Member (Finance) expressed her serious concern about very poor progress of preparation of PPO books. We apprised her of our viewpoints about the reason for poor progress of preparation of PPO books. She informed that the work is going on in this direction by a team with Advisor (Finance) as its head.

We gave stress on the prospect of payment of pension arrears. To this , Member(Finance) opined that she needs the details of liabilities towards pension including pension arrears so that the issue of liabilities accrued prior to DOT’s taking over of the pension w.e.f. April 2014 can be sought for from the appropriate authority of the Government. This is an effort to enable the payment of pension arrears.



04-07-2015- RTOWA GS Sh S S Nanda , VP Sh R K Mudgal ,Executive Member R C Julka and S K Bhatia met GM(F) and discussed pension related issues. Requirement of space by Pr. CCA Office was discussed. The issues related to Issue of PPO Books to old retirees, Printer / staff Problem at Karol Bagh Exchange , Payment of OPD bills were discussed. GM(F) gave a patient hearing and was optimistic to solve the problems of retirees.



04-07-2015 – As notified earlier Executive Committee meeting of RTOWA Delhi was held in Kidwai Bhawan. Newly retired executives also attended the meeting. Agenda of the meeting was –

  1. Welcome address by the President. (Welcome of recently retired Executives).
  2. Introduction of New Members.
  3. Two minutes silence for departed souls.
  4. Address by the  General Secretary on various ongoing issues -

                  I.    Issue of Revision of Pension in Wage Commission.

                II.    Latest Development in DOT / CCA / MTNL regarding Issue of PPO Books.

               III.    Issue of Delay in payment of Pension Revision Arrears & VRS Retirees arrears due to VIth Pay Commission Recommendation.

              IV.    Delay in payment of reimbursement of (i) OPD & Indoor Bills (ii) Telephone reimbursement bill.

               V.    CGHS Medical facility and various developments.

  1. Any other item with the permission of the chair.
  2. Vote of thanks.


President Sh M K Bagchi gave the opening remarks and welcomed all the new members. He briefed about the formation, functions and efforts done by the association for welfare of the retirees.

GS Sh S S Nanda appraised the house about the issues taken by the Association. He informed the house about the latest developments on all issues of the retirees. He told the house that Association has already taken the issue of revision of pension along with pay revision. He also told the house that Pay fixation at 78.2% IDA neutralisation is being pursued and all members should be prepared for any agitational call given by RTOWA. He informed the house that the association is taking the case of timely payment of Insurance refund, Earned leave payment, GPF, Commutation payment and Gratuity with MTNL and CCA Authorities. He told that some problems of working staff, Printers , space etc. are being faced in the CCA Office due to which the work of preparation of PPO Books gets delayed. But association is trying regularly to resolve all the problems on day to day basis. He also told that CGHS scale mapping letter is expected to be issued by next week and members can start availing CGHS facility after that. He also told that arrears of pension due to Pension revision and VRS Optees are being pursued by the association and assured the house that Association will get it resolved.


Sh S K Bhatia gave two proposal before the House -  (i) Purchase of Mobile with sufficient RAM , Internal  memory and Processor for the GS. He proposed our GS should remain connected through internet. He requires to call the members regularly. Thus, association should provide him a reasonably good quality Mobile phone of approx. Rs 10,000/= value. (ii) Purchase of Hand MIC system for the ECM / GB Meeting. it is observed that the members are not able to hear the speakers / Leaders properly so he suggested to purchase one handy MIC and Speaker system to be used in the ECM / GB meetings.   The House appreciated the proposals and supported the views unanimously.   President in the chair also agreed with both the proposals but he said that as these issues are not included in the main agenda items of today’s meeting. So he requested the GS that it will be proper to include these items in the Agenda of the next ECM.   

 S K Bhatia requested the House that due to his domestic problems he may not be able to conduct tour for the next six / seven months so alternate arrangement may be made. It was approved in the House that he will remain Chairman Tour Committee and future tours may be conducted by another members of the Tour Committee, if required.

S K Bhatia also suggested to give top priority on the issue of Pension revision.



RTOWA has written a letter to Member(Fin) DOT requesting to arrange suitable space for Pension Cell For keeping the records of Retirees properly , making proper arrangement for visiting senior citizens and for better working - click here to download file


02-07-2015 - RTOWA GS Sh S S Nanda and VP Sh R K Mudgal met Sh G K Singh CCA and discussed about late payment of commutation and DCRG to the retirees of April-2015. CCA told that CCA office is releasing the payment immediately as and when the sanction of these payments is received. He said that he will see why the payments have not been made so far.


Association representatives also told him to  see that the preparation work of PPO Books is geared up. He told that frequently there is printer problem which is interrupting the work.


Association representatives also discussed with him the issue of name / sirname difference and preparation of draft undertaking so that retirees with difference of name / sirname may submit a draft and CCA office will Issue photocopy of PPO Book till the correction in the documents is made by the retirees. CCA Office is finalising the draft and it will be released soon.


Current Status of Cases in CCA Office –

Total cases Recd               1693

Caes under objection        108

PPO Books issued              641

Cases under Process        944

Current Status in MTNL Office

Cases sent to CCA Office          1693

Cases under Process                    400

Total                                             2093



30-06-2015As per calculation on the basis of data published by Govt of India the IDA will increase by 2.1 % and new IDA rate will be 102.6 % w.e.f 01-07-2015


29-06-2015 – Many RTOWA Members have appreciated the tour programme of Chamba in Tehri Gharwal specially the Yoga Classes. Members are inquiring about the stay arrangement in Chamba. The details of Hotel for information of members is given as -  Tehri Club and Resort Chamba. The yoga classes were conducted by the Owner Ms Savi Bagga herself on 21st June 2015 on Yoga Day. Visitors felt comfortable stay in the Resort and the attitude of the management was very cooperative.  For further queries to stay members may contact on Phone No.  09810400451.



27-06-2015 –

RTOWA GS Sh S S Nanda and VP Sh R K Mudgal met GM(HR) CO and discussed the issue of CGHS scale mapping letter. GM(HR) informed that the case has been delayed due to problem of AAO Pay scales. This issue has now been resolved and the file will be sent to CMD for approval. The scale mapping letter is expected to be issued within ten days.


They also reminded the case of name / surname problem to GM(A) who informed that she is processing the case and assured to solve it.


They also met GM(Fin) Delhi to discuss the name / surname case. GM(Fin) also assured to solve it .

Approximately , 70 cases of discrepancy due to minor difference of calculation of pension have been resolved by Delhi Pension cell. These cases will now be sent to CCA Office for issue of PPO Books.



24-06-2015  - Pr. CCA Delhi invited RTOWA Leaders for a meeting. RTOWA GS Sh S S Nanda, VP Sh R K Mudgal, Executive Members Sh Mithlesh Sharma and Sh V P Marwaha had a meeting with Pr.CCA and CCA Delhi to discuss the Pension issues. During discussion Pr. CCA told that the space is insufficient for better environment conditions for staff and retirees. More space is also required as they have to keep a large number of Records / Files of the retirees and to provide suitable sitting arrangement for the retirees visiting pension cell. They are pursuing the case with DOT to take the space on rental basis at some convenient place. She also assured that they are trying their best to complete the work of preparation of PPO Books at the earliest.

24-06-2015 - RTOWA GS Sh S S Nanda, VP Sh R K Mudgal, Executive Members Sh Mithlesh Sharma and Sh V P Marwaha also met GM(F) Delhi. GM(F) told that calculations for arrears of VRS retirees is  in the final stage and is expected to be completed by this month end. On the request of Association Leaders he agreed to provide (i) A list of pensioners whose Service Books / records have been sent to CCA Office for preparation of PPO Books. The list as received from Delhi Pension cell is given below. (ii) a list of Pensioners / family pensioners whose PAN Cards / Other documents are not available. Association leaders also requested him  to intimate the pensioners well in advance where pensioners has to complete the deficiency in Service Book / record to avoid the  delay in preparation of PPO Books. The first list prepared by MTNL Delhi Pension cell is given below.



25-06-2015 – United Forum Meeting – A meeting of Leaders of United Forum was held in Kidwai Bhawan to discuss the development taken during the intervening period. Convener UF  Sh M K Bagchi briefed the house about the status of various issues like (1) Pay fixation on the basis of 78.2 % IDA (2) Payment of Arrears due to revision of Pension  (3)Status of CGHS Facility to retirees  (4) One time option to Prorata optees to opt for Govt pension.    All the constituents discussed the issues and express that the issues should be taken seriously and UF should write to all concerned authorities to solve these issues. They decided unanimously that a fresh reminder of the said issues, signed by all the constituents, shall go to the concerned authorities. They also insisted to restrict themselves with the controversial activities.

25-06-2015 - RTOWA GS Sh S S Nanda and VP Sh R K Mudgal met GM(A) Delhi Ms Meena Chauhan and discussed (1) The problem due to difference in name in the Service Book and other records. (2) Problem of deduction of Rs. 3000 / 2000  from the OPD bills of the retirees for Indoor Scheme.   She was convinced with the view of the Association leaders and assured to do needful.


26-06-2015 -List of Retirees whose Records has been sent by Delhi Pension Cell to CCA For preparation of PPO -click here to download file

25-06-2015-MTNL Delhi has sent a list of Retirees whose PAN / Other documents are not available. Please Check the list and complete the documents and Contact Ms Suman Jain AO(Pension) 9868132652 - click here to download file

26-06-2015 – Executive Committee Meeting of RTOWA Delhi will be held on 4th July 2015 (Saturday) in Room No. 556, 5th Floor , Recreation Club,  Kidwai Bhawan at 2.30 PM to discuss the present Pension Issues, CGHS  and Medical Facilities and to Welcome the newly retired executives.

All Office Bearers ,Executive Members and newly retired executives are requested to make it convenient to attend the meeting.



RTOWA GS Sh S S Nanada along with other RTOWA Members with their families including some other families visited Chamba  (Total Eight families) in Tehri Garhwal from 18th June night to 22nd June 2015 Night.

Chamba is a town and Nagar panchayat in Tehri Garhwal district in the state of Uttarakhand, India. It is situated at a junction of roads connecting Mussoorie and Rishikesh with the Tehri Dam reservoir and New Tehri. It is 60 kms. from Mussoorie and 48 kms. from Narendra Nagar on the road to Gangotri. Chamba is a township lying high at an altitude of 1676 mts., offering a splendid view of the snow-capped Himalayas and the serene Bhagirathi valley.

 A few photos of the Chamba Tour are given below-



19-06-2015 –

1.    RTOWA Vice President Sh R K Mudgal met Sh Manish Gogia GM(IT) to solve the Problem of non working of Printers in Karol Bagh Exchange Building Pension cell. Out of 4 printers provided in the pension cell only one is working for the last two months due to which the printing of PPO Books work is hampered. VP requested GM(IT) to take up this critical issue at his personnel level and resolve the matter on priority, as already GM(F) and CCA have made all possible efforts but no results have come till date. GM(IT) immediately acted and put all concerned officers of IT unit, Finance unit , FMS Unit and pension cell Karol Bagh on loop and tried to find out the solution. He was kind enough to  send two IT experts to Karol Bagh to solve the problem and also assured for his full support in future also.

2.    VP met GM(F) Delhi and discussed  preparation of PPO Books. It was observed that the progress of sending service Books to CCA office is negligible during the last one week. VP requested GM(F) to see that the work is geared up and more no. of Service books are sent to CCA for preparation of PPO Books. GM(F) told that the work was slowed down due to some unavoidable circumstances. He assured that the work will be stream lined by next week.

3.    As a result of  persuasion of RTOWA pension cell Delhi unit has deputed on person for pre-check of OPD medical bills and payment of OPD bills will start shortly.

4.    VP pursued the work of IDA- CDA scale mapping for CGHS Card in MTNL CO.  HR unit informed that all the queries raised by Finance unit have been replied and file has been sent to GM(F) for further disposal.

Meeting with CCA – A meeting of RTOWA and  CCA Delhi was held on 16-06-2015 at 16 Hrs in the chamber of CCA Delhi to discuss Pension issues. Following officers / Association representatives were present in the meeting –

Sh G K Singh  - CCA                     Sh. M K Bagchi     - President RTOWA

Sh Chaturvedi  - Deputy CCA     Sh R K Mudgal     - VP RTOWA

Sh K P Singh  -    Deputy CCA      Sh. S S Nanda       - Gen. Secy. RTOWA

Sh Pramod Kumar – AO(PDA)

Elaborate discussions took place on various issues related to the pensioners and decided as under –

1.    Discrepancy of Name / Surname etc. –CCA told that large no of cases have been noticed where Name / Sirname mentioned in the Service Book does not tally with their PAN / ADHAR CARD . PPO Books are being issued strictly as per Service BOOK records. CCA told that there is provision for correction of data in PAN / ADHAR Cards and pensioners may get the revised Cards. After threadbare  discussion CCA agreed that  Pensioners has to give an undertaking to CCA Office that he will get his documents corrected within two months period. CCA Office will issue a photocopy of PPO Books and they will continue to release the pension till that time. CCA will release the Original PPO Books on submission of Corrected documents.

2.    Non Submission of PAN Cards -   CCA told that more than 2000 pensioners / family pensioners have not submitted PAN Card which is mandatory. In the absence of PAN Card PDA has to deduct 20% Income tax which the pensioner has to claim from the Income tax department. It was agreed that wide publicity may be given through Association Website, SMS by management etc. PENSIONERS MAY NOTE THAT SUBMISSION OF PAN CARDS IS MANDATORY AND ALL PENSIONERS SHOULD ENSURE THAT THEY HAVE SUBMITTED THE PAN NO. TO THE PENSION CELL.

3.    ALL RETIREES CURRENT and OLD whose PPO BOOK HAVE NOT BEEN ISSUED BY CCA OFFICE should timely check their PAN & ADHAR CARD and ensure that their Name / Surname etc. match with Service BOOK records. For any discrepancy they should get it corrected.

4.    ADVANCE intimation to pensioners about discrepancy of Name /Sirname – Association also requested that management should intimate in writing to the pensioners well in advance about any discrepancy noted so that pensioner may get it corrected timely.

5.    Review of the justified cases of Name / Sirname – Association mentioned some specific cases where the discrepancy is due to the administrative lapses like the name etc in the appointment letter / documents submitted by the employees at the time of appointment differs with that entered in Service Book. CCA agreed that in such cases MTNL Management should correct its mistake and issue the letter accordingly.

6.    Faulty printers – Association representatives discussed the case of printers going faulty frequently and asked him to find a permanent solution to the problem. The work of printing of PPO Books gets hampered due to the faulty printers. CCA discussed the matter with GM(IT) and requested him for a permanent solution and also asked him to have a joint visit at Karol Bagh Exchange Pension cell to sort out the problem.

7.    CCA Office asked the help of Association in distribution of Income Certificates to the retirees as they are facing lots of problems. Association representatives assured to provide all possible help in this work.




1.    RTOWA GS Sh S S Nanda & VP Sh R K Mudgal met officers of CCA Unit and FMS Unit. To discuss SMS of Pension details – They discussed to make suitable arrangement in FMS System to send SMS of pension details Viz. Basic Pension, IDA, Income tax etc. to the retirees of MTNL Delhi. CCA and FMS unit officers discussed the matter internally and agreed to make provisions in the system at the earliest.

2.    They met officers of Medical section in GM(A) Office and discussed the deduction of Rs. 2000/3000 /=from OPD entitlement as improper deductions have been reported by our members. AGM(IR & Medical) Sh  P K Sharma said that he will look into the case and will see what exactly orders say and resolve the grievance of retirees.

3.    Leaders met GM(F) Delhi and discussed the hampering of PPO BOOKS preparation work due to frequent failure of printers provided in pension section. GM(F) told that he is in touch with the concerned agency and problem will be sorted out.

4.    GS writes to CMD MTNL assuring him whole hearted support for revival of MTNL. For copy of letter click the link below-


17-06-2015 –

1.    RTOWA VP Sh R K Mudgal spoke to GM(HR) Sh N K Joshi to discuss issue of Scale mapping letter for CGHS Facility. GM(HR) informed that he has received the file from Finance unit. Finance unit has asked for some clarifications. After replying the clarification, file will be sent to higher authorities.

2.    CCA unit – CCA unit told that Income certificate of Jan & Feb-2015 for old retirees is ready and retirees may collect it from AO(PDA) Karol Bagh.

3.    CCA unit also informed that Form-16 work for New Retirees who retired after Apr-14 is under process and members will be intimated through Website when it is ready for distribution.


RTOWA Letter to CMD MTNL to give full support for revival of MTNL - click here to download file


11-06-2015 – Clarification regarding issue of PPO Books - Certain retirees are going to Pension Cell, CCA office and asking them to issue their PPO Book. They are misreporting that RTOWA GS Sh Nanda ji have informed that PPO books of retirees upto 2005 have been prepared.  It may be clarified that RTOWA has never said any such thing to anybody on individual basis or any other platform. It has already been published on this website that RTOWA have requested the Pension cell to give the list of all the retirees whose PPO books are ready and the list will be published on website. Members may see the Website regularly and when their name appears they may contact the Pension cell. The latest list received have also been published on the website on 01-06-2015. Members may not be carried away by rumours.


GS Sh S S Nanda has sent a Letter to GM(A) Delhi with Copy to CMD, DIR(HR), ED Delhi, GM(Fin) Delhi to resolve the issue Name discrepency - click here to download file

List of MTNL Delhi retirees whose PPO Books have been prepared - Other lists will be uploaded shortly - click here to download file

List of Pre 2014 retirees whose PPO Books are being distributed - Other list will be published as soon as it is received from CCA Office --- click here to download file

Copy of Invitation Letter for CGHS / Indoor Medical Meeting by MTNL CO - click here to download file


26-05-2015 – IMPORTANT – INDOOR MEDICAL REVIEW COMMITTEE MEETING of MTNL CO will be held on 27th May 2015 at 3 PM. RTOWA has been invited to participate in it.  Any member having any suggestion, problem related to Indoor Medical cases may inform to Sh S S Nanda GS on phone 9968721515 so that same may be taken in the meeting.


26-05-2015 – RTOWA has taken the initiative for revision of Pension of MTNL retirees along with Pay revision to be considered in next pay revision Committee being set up by Govt. Of India for CPSU’s. RTOWA has sent a letter to DOT on this issue. For copy of letter click the link below.

RTOWA Letter to DOt to consider Pension revision of MTNL retirees in 3rd pay revision Committe - click here to download file

copy of orders issued by ministry of health and Family welfare for CGHS Facility - click here to download file

copy of letter written by MTNL CO to GS regarding Arrears of Pension - click here to download file

United Forum Letter to DOT for Arear of Pension revision -click here to download file

Year wise Data of Retirees whose PPO Books are to be Prepared by CCA Office - click here to download file

Documents required for Pensioners of Apr-14 Onwards for Pr. CCA Office - click here to download file

For enrolment form to avail the indoor medical facility>>>click here to download form



(Annexure A and B may be downloaded from the file below.)

Procedure –

Documents required -

1.      Fill Annexure ‘A’ in duplicate.

2.      The Annexure ‘A’ should be verified by AO(Pension).

3.      Annexure ‘B’ should be filled (Single Copy)

4.      Two Individual Passport Size photographs of  Self and Spouse . (Separate of Each).

5.      Photocopy of Main OPD medical Card of MTNL.


All these documents should be submitted to Medical Section ,4th Floor,  Room No. 421 K.L.Bhawan from 1st  Oct 2011 to 30th Nov. 2011.


FOR ANNEXURE A& B>>>click here to download file

                 I.            Procedure to be followed to get family pension.       

Submit following documents to AO Pension:

a.    Copy of death certificate (Original death certificate is required for verification)

b.    PPO book in original.

c.    Cancelled cheque in the case of new or separate account of spouse.

d.    Request letter for family pension.

e.    Any document for personal identification.

f.     Personal appearance for signature, thumb and finger impression.

RTOWA Delhi Membership Form - click here to download file

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Created By - S.K.Bhatia

Maintained by G L Sood